要求客戶提供更為詳細的意見
VIA REGULAR INTERNATIONAL MAIL
May 18, 2004
Mr. Johnson Smith
Providence Group, Inc.
Suite 618
620 - 5th Avenue
New York, N.Y. 10002
The United States of America
Dear Mr. Smith:
Striving to be a leading law firm in the world legal market, we fully understand that
our clients want professional and responsive legal services meeting general
international standard. We treasure your general comments on our services to you,
but we also want to hear specifics. In particular, we would like to hear your views
about whether the legal services provided by Zhang, Wang & Lee, L.L.P. are
comparable to those provided by your home counsel and where and how we should
make improvement in order to better satisfy your needs in China.
With that in mind, our Director of Client Satisfaction, Ms. Li Juan, will call you next
week to set up a short meeting of 30-45 minutes with the firm’s managing partner,
Wang Shouwen, to discuss your opinions and expectations in more detail.
Thank you in advance for your assistance as we try to become a better legal services
provider.
Sincerely,
Zhang, Wang & Lee, L.L.P.
Deguang Zhang, Esq.
Cc: Managing Partner
Marketing Director
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